Terms of service

In effect from September 11, 2026. It covers insideguy.ai and the InsideGuy application.

InsideGuy reads the documents that come with a request to quote and turns them into equipment selections and quotes. These terms are the agreement between your company and Intentional Platforms, Inc., the company that makes InsideGuy. We have written them to be read. The part about your documents is the part most people ask about first, so it comes early.

1. Who these terms are between

InsideGuy is made and operated by Intentional Platforms, Inc., a Delaware corporation. In these terms, “InsideGuy”, “we”, and “us” mean that company. “You” and “your company” mean the business whose workspace you use.

InsideGuy is a tool for businesses. When you sign in, you accept these terms and the privacy notice on behalf of your company, and you confirm that you are allowed to. If you do not agree, or you are not allowed to agree for your company, do not use InsideGuy.

If your company has signed a separate written agreement with us, that agreement controls wherever the two disagree.

2. Your account and your workspace

You sign in with a link we email to you. There is no password. Anyone who can read your email can use that link, so keep your email account secure. Tell us at support@insideguy.ai if you think someone else has signed in as you.

Every account belongs to a workspace, which is your company’s own space in InsideGuy. The owner or an admin of a workspace decides who joins it. Your company is responsible for the people it invites and for what they do there.

Every workspace has its own email address for receiving bid invitations. Anyone who has that address can put documents in front of your team, so treat it as internal. If it gets out, ask us for a new one.

3. What InsideGuy does

InsideGuy reads the documents your company receives with a request to quote: drawings, specification sections, equipment schedules, and the email that brought them. From those it pulls out requirements, finds products in the catalogs your workspace uses that meet them, drafts configured selections, and prepares a quote. Every number it produces points back to the line in the documents it came from. Every value it chose because the documents were silent is marked as an assumption.

InsideGuy also learns from your workspace. When your team confirms a decision or records a lesson, InsideGuy applies it to your later work. That knowledge belongs to your workspace and is covered by section 4.

4. Your documents are yours

Everything your company puts into InsideGuy stays your company’s property. That includes:

• The documents you upload, forward, or connect.
• Your product library, your price lists, and the instructions you write.
• The decisions and lessons your team records.
• The selections and quotes InsideGuy produces for you.

In these terms we call all of it your content.

We claim no ownership of any of it, and nothing in these terms transfers any right in it to us.

You give us one permission: to store, copy, read, display, and process your content as needed to run InsideGuy for your company. The same permission covers the backups that protect it and the support you ask us for. It lasts only as long as we hold the content, and it covers nothing else.

You promise that your company has the right to put its content into InsideGuy and to have it read this way.

5. What we do with your content, and what we never do

We use your content to run InsideGuy for your company and for nothing else. In particular:

• We do not use your content to train, fine-tune, or build any machine learning model. Not our own, and not a model belonging to anyone else.
• The companies whose models read your documents are bound by business terms that do not allow them to train on what we send. The privacy notice says how to get their names.
• We do not use your content to build data sets, benchmarks, or products, and we do not use one customer’s content to do another customer’s work.
• We do not show your content to any other customer. What your workspace teaches InsideGuy stays in your workspace.
• We do not add your content to the shared product library that every workspace sees. We build that library ourselves from manufacturers’ published literature.
• We do not sell your content or use it for advertising. Outside your workspace, only the service providers that help us run InsideGuy receive it, unless the law requires us to disclose it.

To run and plan the service, we may keep counts and totals that cannot be tied back to your content or your company. How many pages InsideGuy read in a month is one example.

Our staff can open your workspace to help you when you ask us to, or to look into a problem with the service. They do not open it for any other reason. When a reading goes wrong, they may look at what InsideGuy sent to the model and what came back in order to fix it. That log is kept for three days and then deleted.

6. Checking the work

InsideGuy drafts. It does not replace the estimator or application engineer who signs the quote. A reading can be wrong, a match can be imperfect, and a document can say something the model missed. InsideGuy shows where each number came from and marks each assumption so your team can check it. Your company is responsible for checking a quote before it goes out, and for everything it sends.

InsideGuy is not engineering advice. It does not decide whether a product is safe, code compliant, or fit for a project. Those decisions stay with the people qualified to make them.

7. Email, links, and connected accounts

You can bring documents into InsideGuy three ways. You can upload them. You can forward an email to your workspace’s address. And you can connect an account or a shared link from a file service your company uses, such as Dropbox.

When you connect an account or send us a link, we open only the files you point us at, and only to bring them into the project. We do not browse the rest of the account. You are responsible for the account you connect and for having the right to share what is in it. The file service’s own terms apply to your use of it, and you can disconnect it at any time from your settings.

8. Acceptable use

Use InsideGuy for your company’s own quoting work, and for nothing that breaks the law. Do not:

• Put content into InsideGuy that your company has no right to share, or that contains malware.
• Try to reach another workspace’s content, or to get around sign-in, rate limits, or any other control.
• Copy, scrape, or reverse engineer InsideGuy, or use it to build a competing product.
• Resell access to InsideGuy, or let people outside your company use your workspace without an agreement with us.
• Use InsideGuy to prepare a quote that is meant to deceive anyone.

We can suspend an account or a workspace that breaks these rules. Where we can, we tell you first.

9. Fees and evaluations

Fees, billing, and how long the agreement runs are set out in the order form or other written agreement between your company and us. Where there is none, we are providing InsideGuy to your company for evaluation. An evaluation is free unless we agree otherwise, and either side can end it at any time. Section 15 says what happens to your content when it ends.

10. Confidentiality

We treat your content, and anything else your company tells us about its business, as confidential. We disclose it only to the people in your workspace, to the staff and service providers who need it to run InsideGuy for you, and where the law requires. If the law requires us to disclose it, we tell you first when we are allowed to.

In turn, please keep confidential anything we mark as confidential, such as pricing and product plans we share with you before they are public.

11. Our intellectual property

InsideGuy itself belongs to Intentional Platforms, Inc.: the software, the design, the name and the mark, and the shared product library we build. These terms let your company use InsideGuy. They do not give anyone a right to copy it or to use our name. Anything InsideGuy produces from your content is your content, as section 4 says.

If you send us a suggestion for the product, we may use it without owing you anything. That covers the idea you send, never your content.

12. Disclaimers

InsideGuy is provided as is and as available. To the extent the law allows, we make no warranties about it, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not promise that every reading is complete or correct, that a selection will be accepted, that a quote will win, or that the service will run without interruption.

13. Limitation of liability

To the maximum extent the law allows, neither Intentional Platforms, Inc. nor its directors, employees, or agents is liable for indirect, incidental, special, consequential, or punitive damages. The same applies to lost profits, lost revenue, and lost data, however they arise out of InsideGuy or these terms. Our total liability for any claim will not exceed the greater of the fees your company paid us in the 12 months before the claim arose, and $100. Some places do not allow some of these limits. There, they apply as far as the law permits.

14. Indemnification

Your company will defend and indemnify Intentional Platforms, Inc. against any third-party claim that arises from your content. The same applies to a claim that arises from your use of InsideGuy in breach of these terms, or from your violation of the law or of someone else’s rights.

15. Ending the agreement

Your company can stop using InsideGuy at any time. You can delete a document yourself, and you can ask us at any time to delete a project or your whole workspace.

We can suspend or close a workspace that breaks these terms or that creates a legal or safety risk. We can also close the service itself, with at least 30 days’ notice to the owner of every workspace.

When the agreement ends, for whatever reason, you have 30 days to ask for a copy of your content, and we deliver it in a standard format. After that, or sooner if you ask, we delete your content from our systems. Copies in backups expire on their own schedule. We do not use a backup to bring deleted content back, except to recover from a failure of the service.

The sections that ought to survive keep applying after the agreement ends: ownership, what we do with your content, confidentiality, intellectual property, disclaimers, liability, indemnity, and disputes.

16. Governing law and disputes

These terms are governed by the law of the State of Delaware, without regard to its conflict of laws rules. Any dispute that is not settled informally will be brought only in the state or federal courts in New Castle County, Delaware, and both sides consent to those courts.

Before either side files anything, write to legal@insideguy.ai and give us 30 days to try to work it out.

17. Changes to these terms

We may change these terms. When we do, we post the new version here with a new effective date. If a change is material, we email the owner of every workspace at least 14 days before it takes effect. Using InsideGuy after that date means your company accepts the new terms. If it does not, stop using InsideGuy and ask us to delete your workspace. The ownership rules in section 4 apply either way.